Frequently Asked Questions

How long is the film?

It is approximately 53 minutes long.

Are captions available?

Yes, captions are available in English, Spanish and French.

How can I watch the film?

There are several ways you can watch:

Host a Screening Event for Your Group

You can host a screening event to bring the film to your group. We work with groups of any size or type, including nonprofits, government agencies and employee resource groups. We provide access to the film and additional tools, including promotional assets and discussion guides. Screenings can be virtual, in-person or on-demand — or a combination of all three. We have several options for screening packages to achieve a variety of goals. Learn more about hosting.

Rent UNSEEN for Personal Viewing

You can rent the film for home viewing through Kinema, our viewing platform. You will have 30 days to start watching, and 48 hours to finish watching once you’ve started. You can also purchase a film rental on behalf of someone else and send them an email invitation to watch.

Join a Free Virtual Screening

We may also host free public, virtual screenings throughout the year. The best way to find out about future screening events is to subscribe to our email list.

Why is the film not free to watch?

The cost to rent or license UNSEEN helps support the ongoing work required to distribute and promote the film. Managing an ongoing impact and outreach campaign takes continued staff time, resources and has real expenses. Your purchase helps sustain these efforts so the film can continue driving awareness and change.

We offer options for organizations to cover the up-front cost of a screenings so that they can then share the film with community members at no cost. This model also enables caregiver-focused nonprofits to host screening events and leverage them as fundraisers to support their work.

We know caregivers already carry a heavy load, and we never want cost to be a barrier to access. If you can’t afford the rental cost, reach out and we can help.

Why isn’t the film on Netflix or other streaming platforms?

Getting a documentary onto major streaming platforms isn’t as simple as uploading it. These platforms select only a small number of independent films, and the process is lengthy, costly, and unpredictable. More importantly, our distribution strategy focuses on community screening events because they create space for conversation, education, and community-building that a passive streaming release can’t offer.

By working directly with nonprofits, advocacy groups, employers, and community partners, the film becomes a tool for deeper impact. Screenings support goals like community education, policy discussions, awareness campaigns, and fundraising efforts that lead to stronger resources for caregivers. This approach keeps the film connected to real change rather than disappearing into a crowded streaming catalog.

Why doesn’t the film address more of the positive aspects of being a caregiver?

This film is specifically about the challenges and barriers many parent caregivers are facing because of the lack of support available on individual, organizational and systemic levels. It brings to light the stories of those caregivers who often feel they can’t be open about the difficulties of their situation.

The film certainly does not represent every caregiver’s story, or every facet of the caregiving journey. But unfortunately this film is needed because it IS the story for too many caregivers. The first step to any meaningful change will be acknowledging and understanding the realities of this unseen group.

Why aren’t there more solutions in the film?

There is not a one-size-fits-all solution to an issue this complex that impacts families in very different circumstances. The film is intended to serve as a starting point, making audiences aware of an issue they may not have even known existed. Our partners can then use the film as a tool to support their advocacy efforts, whether they are working in public policy, education, healthcare, faith, or other spheres.

What can I do next?

Please check out our resources to find materials for caregivers and those that want to support them.