Finding common ground with another person can feel intimidating, especially if you can’t easily relate to what they are going through. Luckily, there are a few general guiding principles:

  • Avoid platitudes. Platitudes are overused, clichéd statements that are often meant to comfort but lack depth or genuine meaning. They can come across as insincere. They minimizing the person’s experience and can create feelings of isolation rather than support.
  • Focus on empathy, not pity. Pity can feel condescending, whereas empathy focuses on the caregiver’s feelings instead of your own (putting yourself in their shoes).
  • Offer specific help. Vague offers of help without concrete plans aren’t constructive. Similarly, offering prayer, without other tangible support, can often feel dismissive. Check out our guide for 12 practical ways to support caregivers.
  • Remember that it isn’t your place to offer advice, pass judgment, or approve/disapprove of a caregiver’s choices. You’re trying to connect, not take charge of the situation or give your opinion.
  • Don’t ask medical questions or comment on someone’s health. It’s impolite to ask questions about a person’s medical history or disability if you aren’t a close friend. Don’t suggest someone needs healing when you don’t know the details of their situation.

Below is a list of some suggestions — provided by caregivers themselves — of helpful things to say, as well as phrases to avoid.

Instead of This…

❌ I don’t know how you do it. / I could never do what you do.

❌ God won’t give you more than you can handle. / God only gives special kids to special people.

❌ God helps those who help themselves. 

❌ You’re a superhero / saint / inspiration.

❌ Have you tried _______?

❌ Just have faith / It’ll get better. / Things could be worse. / At least it’s not _______.

❌ You poor thing. / What a shame.

❌ Let me know if you need anything. / What can I do for you?

❌ What’s wrong with your child? / Your child doesn’t look like they have _______. / I’ll pray for healing.

❌ At least you don’t have to go to work.

❌ Why don’t you take a break? / Don’t stress too much.

❌ You should practice self care. You should ask for help. / You should get a babysitter.

❌ You should _______.

Try This…

✅ You’re doing a great job!

✅ I see what a loving and devoted caregiver you are.

✅ I’m happy to listen if you want to talk.

✅ Thank you for trusting me with this.

✅ I’m sure it’s hard to talk about.

✅ Tell me about your week. / What’s new with you?

✅ How are you doing…really?

✅ I just want you to know I’m thinking of you.

✅ Tell me about your [your loved one]. / What are their interests?

✅ I’m bringing over dinner tomorrow night.

✅ Can I come over with coffee this afternoon?

✅ I’m coming over to watch your kids while you rest or go out.

✅ I’m going to do _______ for you on _______.

Ready to create a more caregiver-friendly faith community?

Here are ways you can get started:

Explore the Caregiver-Friendly Churches Toolkit

Learn how faith communities can support caregivers by fostering a culture of care, accessibility, and practical assistance.

Go to Toolkit

 

Host a Screening of the “Unseen” Documentary

The “Unseen” documentary gives an unfiltered, honest glimpse into the lives of caregivers and their families.

ABOUT THE FILM

 

Connect with Spreading Sunshine

Spreading Sunshine brings joy to families impacted by childhood illness by sending care packages to children and providing support to the entire family.

VISIT WEBSITE

Connect with Innerhive

Designed for families and care teams, the Innerhive app serves as a central hub of caregiving tools, resources, and community.

VISIT WEBSITE